Digitalization and Artificial Intelligence as Motivators for Healthcare Professionals
Dimitris Karaferis, Dimitra Balaska, Yannis Pollalis
Background: Digitalization and artificial intelligence technologies are navigating and strengthening
human labour practices and organizational performance in healthcare. Research has shown that
digitization and AI can help healthcare professionals through real-time insights and recommendations
derived from extensive datasets. These modern technologies are advancing beyond being mere
instruments in the health sector, now acting as partners to aid healthcare professionals in making better
predictions and decisions by offering timely insights and suggestions derived from extensive datasets,
as well as pinpoint potential health issues with greater accuracy and speed. It is estimated also that
significantly can be supported the management of workplace well-being.
Objective: This article delves into how AI and digitalization help healthcare professionals by boosting
efficiency, meeting their professional and personal needs, and showcasing how they can enhance
employee mental health and well-being.
Results: It is crucial to recognize that issues arise from the intrinsic complexity and opaque nature
of AI, the risk of job loss, and the disruption of the conventional interaction between physicians and
patients. Nonetheless, AI in the healthcare facilities should not be seen as a danger to human employees.
Instead, AI strive to support healthcare employees, enabling them to allocate more time to complex and
crucial tasks. By automating tasks that are repetitive and mundane, these new technologies can lessen
the burden on healthcare professionals, allowing them to dedicate more time to caring for patients and
engaging in valuable interactions.
Conclusions: The integration of AI and digitalization technologies into healthcare presents both
opportunities and challenges for employee motivation and job performance. Although it can improve
effectiveness and lower stress levels, it is important to carefully address worries about employment
stability and maintaining personal connections in healthcare. Organizations need to prioritize creating
a workspace that encourages and assists employees in adjusting to new technological changes.
